Competition for natural resources has spawned unprecedented conflict between users, resulting in litigious and legislative actions. Citizens often expect Cooperative Extension professionals to engage communities in collaborative processes to manage these conflicts. This paper examines thirty-five skills Cooperative Extension professionals need if they are to engage communities in collaborative processes. Survey methodology is used to assess the skills extension professionals perceive as most needed, and the ranked means of the perceived skill needs are presented. The results offer information useful to strengthen the capacity of extension professionals to play an important role in helping citizens manage natural resource conflicts.