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Article
Utilization and Perceived Benefit for Diverse Users of Communities of Practice in a Healthcare Organization
Journal of Organizational and End User Computing
  • Steven Walczak, University of South Florida
  • Richard Mann, Cardinal Health
Document Type
Article
Publication Date
1-1-2010
Digital Object Identifier (DOI)
https://doi.org/10.4018/joeuc.2010100102
Abstract

Communities of practice have been heralded as a powerful knowledge management tool, especially for geographically disparate workgroups. Research into knowledge management (KM) in healthcare organizations is a needed research focus, given that differences exist in knowledge and knowledge management processes between healthcare and other organization types. The research presented in this paper examines the effectiveness of communities of practice as a knowledge sharing tool in a large and geographically disparate healthcare organization. Findings suggest that job role affects community members’ perceptions of the benefit and impact of communities of practice as well as their participation in such communities.

Citation / Publisher Attribution

Journal of Organizational and End User Computing, v. 22, issue 4, art. 2, p. 24-50

Citation Information
Steven Walczak and Richard Mann. "Utilization and Perceived Benefit for Diverse Users of Communities of Practice in a Healthcare Organization" Journal of Organizational and End User Computing Vol. 22 Iss. 4 (2010) p. 24 - 50
Available at: http://works.bepress.com/steven-walczak/20/