Article
Service Innovation from a New Service Process Logic
Proceedings of the 11th La Londe Conference in Service Management
Document Type
Conference Paper
Location
AIX Provence, France
Publication Date
1-1-2010
Citation Information
Scott E. Sampson, Sterling A. Bone and Larry J. Menor. "Service Innovation from a New Service Process Logic" Proceedings of the 11th La Londe Conference in Service Management Vol. 11 Iss. 1 (2010) Available at: http://works.bepress.com/sterling-bone/108/