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Selected Works of Sterling Bone
Article
Service Innovation from a New Service Process Logic
Proceedings of the 11th La Londe Conference in Service Management
  • Scott E. Sampson, Brigham Young University
  • Sterling A. Bone, Utah State University
  • Larry J. Menor, Ivey Business School
Document Type
Conference Paper
Location
AIX Provence, France
Publication Date
1-1-2010
Citation Information
Scott E. Sampson, Sterling A. Bone and Larry J. Menor. "Service Innovation from a New Service Process Logic" Proceedings of the 11th La Londe Conference in Service Management Vol. 11 Iss. 1 (2010)
Available at: http://works.bepress.com/sterling-bone/108/