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Book
Global Perspective on Service Science
(2012)
  • Stephen K Kwan, San Jose State University
  • J. Spohrer
  • Y. Sawatani
Publication Date
2012
Publisher
Springer
Citation Information
Stephen K Kwan, J. Spohrer and Y. Sawatani. Global Perspective on Service Science. Japan(2012)
Available at: http://works.bepress.com/stephen_kwan/6/