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Selected Works of Stephanie Davis-Kahl
Presentation
Departing the Desk: Reference, Change and the Art of Letting Go
Illinois Library Association Annual Conference (2011)
  • Christopher A. Sweet, Illinois Wesleyan University
  • Sue Stroyan, Illinois Wesleyan University
  • Stephanie Davis-Kahl, Illinois Wesleyan University
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Abstract

What happens when librarians decide to radically change their reference service model? Our presentation will discuss the impact of the new model on librarians’ time and workload, student assistant perspectives on their new roles, and the student training program developed to support student assistants at the desk.

Keywords
  • reference
Disciplines
Publication Date
October 20, 2011
Citation Information
Christopher A. Sweet, Sue Stroyan and Stephanie Davis-Kahl. "Departing the Desk: Reference, Change and the Art of Letting Go" Illinois Library Association Annual Conference (2011)
Available at: http://works.bepress.com/stephanie_davis_kahl/28/