An Exploratory Study of Multi-Unit Restaurant Management Training: A Qualitative PerspectiveJournal of Human Resources in Hospitality & Tourism (2009)
Over the past 20 years, multiunit restaurants (MURs) have grown significantly in gross revenue, number of units, and market share. As the number of MUR companies grow, so do the number of multiunit managers (MUMs) needed to oversee the operations of those units. The concern in many food service organizations is the lack of
consistent training that is provided to MUMs. The following qualitative study looks in depth at seven multiunit organizations and the training they provide to their MUMs. This study can help to inform both industry practitioners and academics regarding training best practices in the MUR industry. Implications for practitioners are discussed.
- Multiunit restaurants,
- Multiunit management,
Publication DateJune 17, 2009
Citation InformationStanley Douglas Suboleski, Clark S. Kincaid and Robin B. Dipietro. "An Exploratory Study of Multi-Unit Restaurant Management Training: A Qualitative Perspective" Journal of Human Resources in Hospitality & Tourism Vol. 8 Iss. 2 (2009) p. 199 - 214 ISSN: 1533-2853
Available at: http://works.bepress.com/stanley_d_suboleski/2/