"Assessment of product debundling trends in the US airline industry: Customer service and public policy implications" by Laurie A. Garrow

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Assessment of product debundling trends in the US airline industry: Customer service and public policy implications

Transportation Research Part A-policy and Practice (2012)

Laurie A. Garrow, Georgia Institute of Technology
Susan Hotle, Georgia Institute of Technology
Stacey Mumbower, Georgia Institute of Technology

Link

Disciplines

Public Policy,
Business and
Marketing

Publication Date

February 1, 2012

DOI

10.1016/J.TRA.2011.09.009

Citation Information

Laurie A. Garrow, Susan Hotle and Stacey Mumbower. "Assessment of product debundling trends in the US airline industry: Customer service and public policy implications" Transportation Research Part A-policy and Practice Vol. 46 Iss. 2 (2012) p. 255 - 268
Available at: http://works.bepress.com/stacey_mumbower/3/