Contribution to Book
Airline Service Quality Modeling
Encyclopedia of Transportation: Social Science and Policy
(2014)
Keywords
- Public Policy (general),
- Transport Planning
Disciplines
Publication Date
September, 2014
Editor
Mark Garrett
Publisher
SAGE Publications, Inc.
DOI
http://dx.doi.org/10.4135/9781483346526.n37
Citation Information
Stacey Mumbower, Laurie A. Garrow and Susan L. Hotle. "Airline Service Quality Modeling" Encyclopedia of Transportation: Social Science and Policy (2014) p. 100 - 102 Available at: http://works.bepress.com/stacey_mumbower/14/