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Article
Manufacturer Perceptions of the Consequences of Task and Emotional Conflict Within Domestic Channels of Distribution
Journal of Business Research
  • Gregory M. Rose, University of Washington - Tacoma Campus
  • Aviv Shoham, University of Haifa
  • Stern Neill, University of Washington - Tacoma Campus
  • Ayalla Ruvio, University of Haifa
Publication Date
1-1-2007
Abstract

This study examines manufacturer' perceptions of task and emotional conflict in domestic channels of distribution. Both are expected to depend on three antecedents (centralization, esprit de corps, and communication barriers) and to affect performance relative to competitors and manufacturer's satisfaction directly and indirectly through strategy quality. The results support a positive link between task and emotional conflict and the deleterious effect of emotional conflict on satisfaction and performance.

Disciplines
Citation Information
Gregory M. Rose, Aviv Shoham, Stern Neill and Ayalla Ruvio. "Manufacturer Perceptions of the Consequences of Task and Emotional Conflict Within Domestic Channels of Distribution" Journal of Business Research Vol. 60 Iss. 4 (2007) p. 296 - 304
Available at: http://works.bepress.com/sneill/3/