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Unpublished Paper
Razionalizing administrative processes in terms of efficacy, efficiency and cost effectiveness
Milan Bicocca University-Dept. of Management & Business Administration working paper series (2008)
  • Silvio Modina, Universita di Milano - Bicocca
  • Roberta Zanotti
Abstract

Among business achievement criteria we must also consider organizational functionality and administrative rationality, based on developed professional skills, investments in convenient information technology, reduction of costs and number of required operations. The authors propose some examples and describe a virtuous path of management optimisation, in terms of efficacy, efficiency and cost effectiveness.

Keywords
  • administrative processes,
  • cost of administrative structure,
  • administration services quality
Disciplines
Publication Date
2008
Citation Information
Silvio Modina and Roberta Zanotti. "Razionalizing administrative processes in terms of efficacy, efficiency and cost effectiveness" Milan Bicocca University-Dept. of Management & Business Administration working paper series (2008)
Available at: http://works.bepress.com/silvio_modina/1/