Among business achievement criteria we must also consider organizational functionality and administrative rationality, based on developed professional skills, investments in convenient information technology, reduction of costs and number of required operations. The authors propose some examples and describe a virtuous path of management optimisation, in terms of efficacy, efficiency and cost effectiveness.
- administrative processes,
- cost of administrative structure,
- administration services quality
Available at: http://works.bepress.com/silvio_modina/1/