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Article
Motivation to Change Chronic Illness Care: Results from a National Evaluation of Quality Improvement Collaboratives
Health Care Management Review (2005)
  • Shinyi Wu, Rand Corporation
  • Michael K. Lin
  • Jill A. Marsteller
  • Stephen M. Shortell
  • Peter Mendel
  • Marjorie Pearson
  • Mayde Rosen
Abstract

This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.

Keywords
  • change,
  • culture,
  • motivation,
  • organizations,
  • quality
Disciplines
Publication Date
Spring 2005
Citation Information
Shinyi Wu, Michael K. Lin, Jill A. Marsteller, Stephen M. Shortell, et al.. "Motivation to Change Chronic Illness Care: Results from a National Evaluation of Quality Improvement Collaboratives" Health Care Management Review Vol. 30 Iss. 2 (2005)
Available at: http://works.bepress.com/shinyi_wu/1/