Employees in the Public Sector face a range of workplace conflicts from the “macro” to the “micro.” State and federal budget cutbacks can jeopardize programs, which can create conflicts with clients who no longer meet eligibility criteria and/or with coworkers whose positions are no longer funded. Increasing stress in and out of the workplace affects work and home life and employees across the spectrum need additional assistance managing the impact of these complicated issues. Employee Assistance Programs (EAPs) were designed as workplace benefit programs to provide services and training to help employees manage the issues most affecting their work.
- Public sector employees,
- Conflict resolution,
- Survey research,
- Workplace conflict
Available at: http://works.bepress.com/sherrill_hayes/16/