In 2010, the Program in Conflict Studies and Dispute Resolution at the University of North Carolina at Greensboro began a partnership with the City of Greensboro Human Relations Department (HRD) to help landlords and tenants address and resolve disputes. The goal of the program is to improve the relationship between tenants and landlords to resolve presenting conflicts, educate the public about housing and their rights under North Carolina landlord-tenant laws, and improve the landlord-tenant relationship. Although the program has been operational for less than one year, results show some positive outcomes, especially in meeting the informational needs of residents, providing a forum for addressing disputes, and laying groundwork for developing longer term partnerships between the universities and city government in addressing social issues using dispute resolution.
- conflict studies,
- conflict resolution
Available at: http://works.bepress.com/sherrill_hayes/13/