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Article
What Gets Measured Gets Done: Stop Focusing on Irrelevant Broadband Metrics
Communications of the ACM (2011)
  • Scott J. Wallsten
Abstract

Concerns regarding the state of U.S. broadband arises from a combination of focusing on the wrong metrics, a misguided interpretation of consumer preferences, and a popular obsession with rankings. These misperceptions translate into misdirected, if well-intentioned, public policies that waste scarce resources and distract from real issues like a large income-based digital divide.

Publication Date
November, 2011
Citation Information
Scott J. Wallsten. "What Gets Measured Gets Done: Stop Focusing on Irrelevant Broadband Metrics" Communications of the ACM Vol. 54 Iss. 11 (2011)
Available at: http://works.bepress.com/scott_wallsten/69/