"A Meta-Analytic Review of Emotional Exhaustion in a Sales Context" by Diane Edmondson

Presentation

A Meta-Analytic Review of Emotional Exhaustion in a Sales Context

2018 SMA Annual Conference: Back to the Future: Revisiting the Foundations of Marketing (Society for Marketing Advances) (2018)

Diane Edmondson, Middle Tennessee State University
Lucy Matthews, Middle Tennessee State University
Scott Ambrose, Embry-Riddle Aeronautical University

Keywords

salespersons,
burnout,
exhaustion,
emotional exhaustion

Disciplines

Business,
Marketing and
Sales and Merchandising

Publication Date

November 2, 2018

Location

West Palm Beach, FL

Comments

This paper was designated the USCA Best Paper in Personal Selling and Sales Management track at the conference.

Citation Information

Diane Edmondson, Lucy Matthews and Scott Ambrose. "A Meta-Analytic Review of Emotional Exhaustion in a Sales Context" 2018 SMA Annual Conference: Back to the Future: Revisiting the Foundations of Marketing (Society for Marketing Advances) (2018)
Available at: http://works.bepress.com/scott_c_ambrose/12/