The Desk and Beyond: Next Generation Reference Services(2008)
AbstractThe Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.
- Reference Services,
EditorSarah Steiner and M. Leslie Madden
PublisherAssocatiation of College & Research Libraries
Citation InformationSarah King Steiner and Leslie Madden. The Desk and Beyond: Next Generation Reference Services. Chicago(2008)
Available at: http://works.bepress.com/sarah_steiner/15/