Innovative, multidisciplinary and collaborative practice models are part of the solution to improving access to child neurology care. This is especially critical in light of the rising cost of health care and the need to thoughtfully utilize resources. Telephone management is one strategy for providing care to children with complex chronic illness, but must be done by skilled clinicians with specialized child neurology training.

The Association of Child Neurology Nurses has developed a collection of Child Neurology Telephone Encounter Guides with an emphasis on process oriented rather than acute triage and a focus on nursing case and care management. They easily guide the new or less experienced registered nurse, advanced practice clinician (PNP, CNS or PA), rotating medical student or resident efficiently through a child neurology telephone encounter. The educational topic overviews, quick reference pocket guides and data collection tools are ideal for educational training, protocol development and quality management.