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Article
Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals
Journal of East-West Business
  • Gary A. Dusek
  • Ruth Clarke, Nova Southeastern University
  • Yuliya Yurova, Nova Southeastern University
  • Cynthia P. Ruppel, Nova Southeastern University
ORCID

Yuliya Yurova0000-0003-4524-3471

,

Cynthia P. Ruppel0000-0001-6671-5314

Document Type
Article
Publication Date
1-1-2015
Abstract/Excerpt

This empirical study tests the relations between employee turnover and the organizational dimensions of service climate, comparing nationals and foreign nationals in the international brand Russian hotel industry. This study extends the geographic scope of employee turnover to the undertested Russian context. Responses were analyzed using a partial least squares model. Results show that nationals’ and foreign nationals’ responses to model variables diverge. Job insecurity directly affects the turnover intentions of Russian nationals, while its effect for foreign nationals was indirect through organizational commitment and job satisfaction. Compounded indirect effects of turnover antecedents and service climate dimensions are also examined and discussed.

DOI
https://doi.org/10.1080/10669868.2015.1126878
Disciplines
Citation Information
Gary A. Dusek, Ruth Clarke, Yuliya Yurova and Cynthia P. Ruppel. "Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals" Journal of East-West Business Vol. 22 Iss. 1 (2015) p. 51 - 75 ISSN: 1066-9868
Available at: http://works.bepress.com/ruth-clarke/43/