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Article
Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals
Journal of East-West Business
  • Gary A. Dusek
  • Ruth Clarke, Nova Southeastern University
  • Yuliya Yurova
  • Cynthia P. Ruppell
Document Type
Article
Date
1-1-2015
ISSN or ISBN
1066-9868
Disciplines
Peer Reviewed
1
Description
This empirical study tests the relations between employee turnover and the organizational dimensions of service climate, comparing nationals and foreign nationals in the international brand Russian hotel industry. This study extends the geographic scope of employee turnover to the undertested Russian context. Responses were analyzed using a partial least squares model. Results show that nationals’ and foreign nationals’ responses to model variables diverge. Job insecurity directly affects the turnover intentions of Russian nationals, while its effect for foreign nationals was indirect through organizational commitment and job satisfaction. Compounded indirect effects of turnover antecedents and service climate dimensions are also examined and discussed.
DOI
10.1080/10669868.2015.1126878
Citation Information
Gary A. Dusek, Ruth Clarke, Yuliya Yurova and Cynthia P. Ruppell. "Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals" Journal of East-West Business Vol. 22 Iss. 1 (2015) p. 51 - 75
Available at: http://works.bepress.com/ruth-clarke/43/