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Article
Sales Promotion and Brand Loyalty: Some New Insights
International Journal of Education and Social Science
  • Yuliya V. Yurova, Nova Southeastern University
  • Michael Bendixen, Nova Southeastern University
  • Russell Abratt, Nova Southeastern University
  • M. Mendez
  • Kathleen O'Leary, Nova Southeastern University
Document Type
Article
Publication Date
1-1-2015
Abstract/Excerpt

Sales promotions have become one of the preferred methods of marketing communication. The purpose of this study is to establish the impact of different types of monetary and nonmonetary promotions on brand loyalty and its relationship to product involvement. A comprehensive literature review of sales promotion was undertaken to inform this study. A study of consumers in Puerto Rico was undertaken that includes both nonmonetary and monetary promotions and reports the impact on long-term effects, such as brand loyalty and the type of risk associated with a product or service. We report our findings for both high and low involvement products. Our results show that both monetary and nonmonetary promotions can enhance brand loyalty, contrary to findings of previous studies. Finally we make some recommendations

Disciplines
Citation Information
Yuliya V. Yurova, Michael Bendixen, Russell Abratt, M. Mendez, et al.. "Sales Promotion and Brand Loyalty: Some New Insights" International Journal of Education and Social Science Vol. 2 Iss. 1 (2015) p. 103 - 117
Available at: http://works.bepress.com/russell-abratt/4/