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Article
Ethical Perceptions of South African Retailers: Management and Sales Personnel
International Journal of Retail & Distribution Management
  • Michael T. Bendixen, Nova Southeastern University
  • Russell Abratt
  • Karen Drop
Document Type
Article
Publication Date
1-1-1999
ISSN or ISBN
0959-0552
Disciplines
Abstract/Excerpt

Reports on the ethical beliefs of retail salespeople, managers and executives in South Africa. Little is known about the ethical perceptions of retailers despite the fact that retailing plays a vital role in the economy. A review of the ethics literature regarding retailing and sales is presented. A survey of 579 retailing employees was undertaken. Findings indicate differences in the ethical beliefs of salespeople when compared to managers. The specific differences are discussed, as well as implications and recommendations for retailers.

DOI
10.1108/09590559910258616
Citation Information
Michael T. Bendixen, Russell Abratt and Karen Drop. "Ethical Perceptions of South African Retailers: Management and Sales Personnel" International Journal of Retail & Distribution Management Vol. 27 Iss. 2 (1999) p. 91 - 105
Available at: http://works.bepress.com/russell-abratt/17/