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Article
Finding the right mix: How the composition of self-managing multicultural teams' cultural value orientation influences performance over time
Journal of Organizational Behavior
  • Chi-Ying CHENG, Singapore Management University
  • Roy Y. J. CHUA, Singapore Management University
  • Michael W. MORRIS, Columbia University
  • Leonard LEE, Columbia University
Publication Type
Journal Article
Version
submittedVersion
Publication Date
4-2012
Abstract

This research investigates a new type of team that is becoming prevalent in global work settings, namely self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining performance. A longitudinal study of multicultural master of business administration study teams found that in the early stage of team formation, teams with a low average level of, but moderate degree of variance in, uncertainty avoidance performed best. Four months post formation, however, teams with a high average level of relationship orientation performed better than teams with a low average level of relationship orientation. Furthermore, a moderate degree of variance in relationship orientation among team members produced better team performance than a low or high degree of variance. These findings suggest that different cultural value orientations exert different patterns of effects on the performance of self-managing multicultural teams, depending on the stage of team formation. We discuss implications for the composition of self-managing multicultural teams and its influence on team processes and performance.

Keywords
  • self-managing team,
  • multicultural team,
  • cultural value,
  • uncertainty avoidance,
  • relationship orientation,
  • team performance
Identifier
10.1002/job.1777
Publisher
Wiley
Copyright Owner and License
Authors
Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Additional URL
https://doi.org/10.1002/job.1777
Citation Information
Chi-Ying CHENG, Roy Y. J. CHUA, Michael W. MORRIS and Leonard LEE. "Finding the right mix: How the composition of self-managing multicultural teams' cultural value orientation influences performance over time" Journal of Organizational Behavior Vol. 33 Iss. 3 (2012) p. 389 - 411 ISSN: 0894-3796
Available at: http://works.bepress.com/roy_chua/10/