Verma, R., Youngdahl, W., McLaughlin, C., & Johnston, R. (2006). Innovative operations management applications in not-for-profit, public and government services[Electronic version]. Retrieved [insert date], from Cornell University, School of Hotel Administration site: http://scholarship.sha.cornell.edu/articles/529
Innovative Operations Management Applications in Not-for-Profit, Public and Government ServicesArticles and Chapters
Abstract[Excerpt] After Journal of Operations Management Editor-In-Chief Robert Handfield approved our request to develop a special issue on not-for-profit, government and public services, we wondered if there will be enough submissions. As we mentioned in the introduction to the previous issue (JOM Vol. 23, No. 2) we received an overwhelmingly large number of high quality submissions which led us to compile a second volume of the papers on ‘‘Operations Management in Not-For-Profit, Government and Public Services.’’ The sub-title of the current issue is ‘‘Innovative Applications and Case Studies’’ which reflects the diversity of methodological approaches, range of applications, and geographical breadth of studies reported in the seven papers accepted for this issue. We hope that the JOM readers will find the collection of articles stimulating and thought-provoking.