Globalization and liberalization have brought a sea change in the way business is carried out. Instead of going in for vertical integration, original equipment manufacturers (OEMs) have started concentrating on their core competencies and outsourcing necessary components and services from component suppliers and service providers. Companies design their supply chain to gain competitive advantage.Organisations are spending on software and new technologies for seamless integration of the supply chain and to increase overall supply chain profitability. One such technological development is the Geographical Information System (GIS). GIS has been in existence for more than 30 years. In the US, it is being used for a variety of purposes like routing decisions and town planning. In India, although companies like Hindustan Lever, Asian Paints and Nerolac have used GIS, its penetration has not been to the desired level, primarily due to the high cost involved. This situation may change as the National Highway Authority of India has launched a web based integrated Road InformationSystem (RIS), coupled with GIS. This paper is an attempt to address supply chain management from the information perspective and discuss how technology like RIS will affect one of the critical drivers for the performance of supply chain namely, information. The paper begins with a discussion of the GIS technology and its use in India, and then examines the NHAI-RIS. The paper then explores the benefits that the RIS system will bring to supply chain management in India, and how this initiative by NHAI can be taken further in other fields.
Available at: http://works.bepress.com/rohit_nishant/10/