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Contribution to Book
Assessing the “unassesable”: Interpersonal and managerial skills
Assessment of Student Learning in Business Schools: Best Practices Each Step of the Way (2005)
  • William H. Bommer
  • Robert S. Rubin, DePaul University
  • Lynn K. Bartels, Southern Illinois University Edwardsville
Abstract

Many business schools are recognizing the critical importance of developing students’ managerial and interpersonal skills. Yet, it is not enough to attempt to teach the skills. There must also be efforts to measure skill development. Assessing student interpersonal skills serves two primary functions— student development and program assessment. In this chapter we clarify what is meant by managerial interpersonal skills and suggest possible assessment approaches including assessment centers and 360-degree feedback.

Publication Date
2005
Editor
K. Martell
Publisher
Association for Institutional Research
Citation Information
William H. Bommer, Robert S. Rubin and Lynn K. Bartels. "Assessing the “unassesable”: Interpersonal and managerial skills" Assessment of Student Learning in Business Schools: Best Practices Each Step of the Way (2005)
Available at: http://works.bepress.com/robertsrubin/29/