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IBM Network Technology
Harvard Business Review (2004)
  • Robert C. Wood, San Jose State University
  • M. Tushman, Harvard University
An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational design and leadership behavior shape performance. Also an example of ambidextrous organization design.
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Citation Information
Robert C. Wood and M. Tushman. "IBM Network Technology" Harvard Business Review (2004)
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