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Emotional Responses to Computer-Based Training Materials in Education
AMCIS 2008 Proceedings
  • Susan J. Chinn, University of Southern Maine
  • Robert Heiser, University of Southern Maine
  • James Suleiman, University of Southern Maine
Publication Date

This paper discusses the results of an experiment that examines how emotional responses influence student satisfaction ratings with computer-based training materials. A comparison between tutorial-based and a simulation-based training showed significant differences in student emotional responses, satisfaction and continuance. The authors caution educators to consider the benefits and limitations of more automated assessment and learning simulation tools versus traditional application-embedded tutorials, as additional layers of training automation may lower student ease-of-use and satisfaction ratings, and ultimately, their interest in the subject.

Citation Information
Susan J. Chinn, Robert Heiser and James Suleiman. "Emotional Responses to Computer-Based Training Materials in Education" (2008)
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