At the Faculty of Electrical Engineering, Universiti Teknologi Malaysia, Skudai campus, Communication System is a core subject offered to senior students of the Electrical Engineering Undergraduate Program. The student enrolment is the largest. This paper describes the continual quality improvement performance measured for the learning process of the students. Cooperative Learning (CL) technique has been successively introduced, a serious continuous effort in implementing alternative teaching method to enhance student learning process and inculcate generic skills that have been noticeably lacked among students and recent graduates. It was found that all CL classes achieved impressive 100% passes, with >80% achieved a minimum of Bs grade and all performed >Cs grade. The CL class overall performances were very impressive. The students exhibited higher retention rates and better understanding of the course materials. The findings are significant in verifying the improvement observed in the quality of the said learning process.
- cooperative learning (CL),
- continual quality improvement,
- generic skills
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