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Article
Professionalism in the Twilight Zone: A Multicenter, Mixed-Methods Study of Shift Transition Dynamics in Surgical Residencies
Academic Medicine
  • James E. Coverdill
  • Adnan Alseidi
  • David C. Borgstrom
  • Daniel L. Dent
  • Russell Dumire
  • Johnathan Fryer
  • Thomas H. Hartranft
  • Steven B. Holsten
  • M. Timothy Nelson
  • Mohsen M. Shabahang
  • Stanley R. Sherman
  • Paula M. Termuhlen
  • Randy J. Woods, Wright State University
  • John Mellinger
Document Type
Article
Publication Date
1-1-2016
Abstract

Purpose: Duty hours rules sparked debates about professionalism. This study explores whether and why general surgery residents delay departures at the end of a day shift in ways consistent with shift work, traditional professionalism, or a new professionalism.

Method: Questionnaires were administered to categorical residents in 13 general surgery programs in 2014 and 2015. The response rate was 76% (N = 291). The 18 items focused on end-of-shift behaviors and the frequency and source of delayed departures. Follow-up interviews (N = 39) examined motives for delayed departures. The results include means, percentages, and representative quotations from the interviews.

Results: A minority (33%) agreed that it is routine and acceptable to pass work to night teams, whereas a strong majority (81%) believed that residents exceed work hours in the name of professionalism. Delayed departures were ubiquitous: Only 2 of 291 residents were not delayed for any of 13 reasons during a typical week. The single most common source of delay involved a desire to avoid the appearance of dumping work on fellow residents. In the interviews, residents expressed a strong reluctance to pass work to an on-call resident or night team because of sparse night staffing, patient ownership, an aversion to dumping, and the fear of being seen as inefficient.

Conclusions: Resident behavior is shaped by organizational and cultural contexts that require attention and reform. The evidence points to the stunted development of a new professionalism, little role for shift-work mentalities, and uneven expression of traditional professionalism in resident behavior.

DOI
10.1097/ACM.0000000000001358
Citation Information
James E. Coverdill, Adnan Alseidi, David C. Borgstrom, Daniel L. Dent, et al.. "Professionalism in the Twilight Zone: A Multicenter, Mixed-Methods Study of Shift Transition Dynamics in Surgical Residencies" Academic Medicine Vol. 91 Iss. 11 (2016) p. S31 - S36 ISSN: 1040-2446
Available at: http://works.bepress.com/randy_woods/41/