The purpose of this paper is to describe a methodology for adjusting performance standards for workforce programs offered by local workforce areas (LWAs). By performance standards adjustment, we mean a model that uses a statistical approach to attempt to better measure the relative performance of different local workforce areas in providing workforce system customers with "value added" in terms of the system's desired outcomes. Our paper's approach has four distinguishing features. First, the performance standards are based on the common measures proposed by the U.S. Department of Labor, which include short- and longer-term employment outcomes. Second, the model is estimated using data from only one state, which allows each state greater flexibility in adapting the adjustment model to the state's needs and available data. Third, the model is estimated using data on individual customers, which offers some estimation advantages, particularly when data from only one state is available. Fourth, since some of the common measures are not available until long after the program year is completed, we include real-time predictions of the current performance of the LWA and an assessment of whether or not it will meet its performance standards when the common measure data is eventually available. This more timely feedback on performance provides administrators the opportunity to better manage their operations and offer services that best meet the needs of their customers.
Contribution to Book
Estimating a Performance Standards Adjustment Model for Workforce Programs that Provides Timely Feedback and Uses Data from Only One StateUpjohn Institute Working Papers
SeriesUpjohn Institute Working Paper No. 09-144
Issue DateJuly 2004 (revised January 28, 2009)
NoteAuthors' note: This paper formed the basis for a performance reporting system that was developed for the State of Michigan. The system is referred to as the "Value-Added Performance Improvement System" (VAPIS) and has been implemented for more than a year; Originally presented at July 2004 meeting for project "Measuring Workforce Development Program Success" funded by U.S. Department of Labor and sponsored by Michigan Department of Labor and Economic Growth
Citation InformationBartik, Timothy J., Randall Eberts, and Kenneth Kline. 2009. "Estimating a Performance Standards Adjustment Model for Workforce Programs that Provides Timely Feedback and Uses Data from Only One State." Upjohn Institute Working Paper No. 09-144. Kalamazoo, MI: W.E. Upjohn Institute for Employment Research.