Benchmarking in the non-government sectorFaculty of Health and Behavioural Sciences - Papers (Archive)
[extract] A Question to Ponder - How does your service compare to other similar services in the industry? How would knowing this help your organisation?
Link to publisher version (URL)Outside-In Conference
Citation InformationPeter Kelly, Frank Deane, Trevor Crowe and Carla Morgan. "Benchmarking in the non-government sector" (2009)
Available at: http://works.bepress.com/pkelly/32/