This study focuses on a medium-sized, nonprofit healthcare service management organization which was undergoing a major transformation enabled by information technology. We examined how uncertainty during the anticipation stage affected the staff's emotional responses to ...

The expectation on today's information technology (IT) professionals to remain technically competent constitutes a significant source of stress. We examine how IT professionals experience and cope with the threat of technical obsolescence. Interestingly, not all ...

Properly conveyed and clearly communicated, word of mouth can become a terrific tool to enhance the adoption of a particular change such as the introduction of a new technology. Focusing on the two most critical ...

Integrating theories of social information processing, stress & coping, and technology adoption, we investigated the role of social interaction and its impact on employees’ cognitive, emotional, and behavioral response to a new information technology (IT) ...

Although humans are found to be hardwired for being influenced by referent others from the same social realm (Cialdini and Trost, 1998), our literature review indicates that conventional technology adoption models (such as the Unified ...