Skip to main content
Article
Addressing the digital divide - IT Management practices in rural NGHSOs
ECU Publications 2012
  • Philip Dobson, Edith Cowan University
  • Zane D'Mello, Edith Cowan University
Publication Date
1-1-2012
Document Type
Conference Proceeding
Publisher
Diskbank
Faculty
Faculty of Business and Law
School
School of Management / Centre for Innovative Practice
RAS ID
15001
Comments

This article was originally published as: Dobson, P. J., & D'Mello, Z. Z. (2012). Addressing the digital divide - IT Management practices in rural NGHSOs. Proceedings of Australian and New Zealand Academy of Management (ANZAM) Conference. (pp. 19). Perth, Australia. Diskbank . Original article available here

Abstract

Non Government Human Service Organisations (NGHSOs) are owned by the community they serve. Staffed by a committee of volunteers representing its membership their primary mission is to serve those experiencing some form of social disadvantage. In the emerging information intensive climate, NGHSOs are increasingly under pressure to use information technology (IT) to underpin and transform traditional methods of service delivery, particularly given the advent of the NBN. There has been little research into the IT management practices of small NGHSOs, and more particularly those that operate in regional, rural and remote communities. This paper describes research that examines the key factors which shape the way small NGHSOs based in the Mid West region of Western Australia manage their IT.

Disciplines
Citation Information
Philip Dobson and Zane D'Mello. "Addressing the digital divide - IT Management practices in rural NGHSOs" (2012)
Available at: http://works.bepress.com/philip_dobson/21/