Addressing the digital divide - IT Management practices in rural NGHSOsECU Publications 2012
Document TypeConference Proceeding
FacultyFaculty of Business and Law
SchoolSchool of Management / Centre for Innovative Practice
AbstractNon Government Human Service Organisations (NGHSOs) are owned by the community they serve. Staffed by a committee of volunteers representing its membership their primary mission is to serve those experiencing some form of social disadvantage. In the emerging information intensive climate, NGHSOs are increasingly under pressure to use information technology (IT) to underpin and transform traditional methods of service delivery, particularly given the advent of the NBN. There has been little research into the IT management practices of small NGHSOs, and more particularly those that operate in regional, rural and remote communities. This paper describes research that examines the key factors which shape the way small NGHSOs based in the Mid West region of Western Australia manage their IT.
Citation InformationPhilip Dobson and Zane D'Mello. "Addressing the digital divide - IT Management practices in rural NGHSOs" (2012)
Available at: http://works.bepress.com/philip_dobson/21/