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Article
Defeating the Kobayashi Maru: Supporting student retention by balancing the needs of the many and the one
EDUCAUSE Review
(2010)
Abstract
In this article we share strategies for establishing personal, one-on-one relationships between online students and faculty, to attend to identity, individualization, and interpersonal interaction in support of student engagement and retention. Rather than focus on high-tech solutions, we focus on low-tech solutions — the telephone and e-mail — that all faculty and students have at their disposal. These strategies address the needs of the individual within a learning community by striving for balance between group and individual interactions — between the needs of the many and the one.
Keywords
- Student Retention,
- Online Learning,
- Social Presence,
- Teaching Presence,
- Connection,
- Technology,
- Media
Disciplines
Publication Date
December 15, 2010
Citation Information
Joanna C. Dunlap and Patrick R. Lowenthal. "Defeating the Kobayashi Maru: Supporting student retention by balancing the needs of the many and the one" EDUCAUSE Review Vol. 33 Iss. 4 (2010) Available at: http://works.bepress.com/patrick_lowenthal/15/