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Internet Technologies, eCRM Capabilities and Performance Benefits of SMEs – An Exploratory Study
International Journal of Electronic Commerce (2010)
  • Paul Harrigan, University of Southampton
  • Andreas Schroeder, City University of Hong Kong
  • Israr Qureshi, Hong Kong Polytechnic University
  • Yulin Fang, City University of Hong Kong
  • Elaine Ramsey, University of Ulster
  • Patrick Ibbotson, University of Ulster
  • Darren Meister, University of Western Ontario
Keywords
  • forthcoming 2010
Disciplines
Publication Date
2010
Citation Information
Paul Harrigan, Andreas Schroeder, Israr Qureshi, Yulin Fang, et al.. "Internet Technologies, eCRM Capabilities and Performance Benefits of SMEs – An Exploratory Study" International Journal of Electronic Commerce (2010)
Available at: http://works.bepress.com/patrick_ibbotson/15/