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Selected Works of Patricia Daugherty
Article
Supply Chain Collaboration and Logistical Service Performance
Journal of Business Logistics (2001)
  • Theodore P. Stank, Michigan State University
  • Scott B. Keller, Michigan State University
  • Patricia J. Daugherty, University of Oklahoma
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Abstract
Collaboration with external supply chain entities influences increased internal collaboration, which in turn improves service performance. This relationship may be the key to helping managers understand how best to facilitate behavioral change. The implication is that collaborating with customers and suppliers is a first step toward effective collaboration within the firm.
Disciplines
Publication Date
2001
DOI
10.1002/j.2158-1592.2001.tb00158.x
Publisher Statement
This is a manuscript of an article published as Stank, Theodore P., Scott B. Keller, and Patricia J. Daugherty. "Supply chain collaboration and logistical service performance." Journal of Business logistics 22, no. 1 (2001): 29-48. Posted with permission.
Citation Information
Theodore P. Stank, Scott B. Keller and Patricia J. Daugherty. "Supply Chain Collaboration and Logistical Service Performance" Journal of Business Logistics Vol. 22 Iss. 1 (2001) p. 29 - 48
Available at: http://works.bepress.com/patricia-daugherty/7/