"Variability in Twitter content across the stages of a natural disaster: Implications for crisis communication" by Patric R Spence

Selected Works of Patric R. Spence

Follow Contact

Article

Variability in Twitter content across the stages of a natural disaster: Implications for crisis communication

Communication Quarterly (2015)

Patric R Spence, University of Kentukcy
Kenneth Lachlan, University of Connecticut
Xialing Lin
Maria Del Greco

Link Find in your library

Abstract

Little is known about the ways in which social media, such as Twitter, function as conduits for information related to crises and emergencies. The current study analyzed the content of over 1,500 Tweets that were sent in the days leading up to the landfall of Hurricane Sandy. Time-series analyses reveal that relevant information became

less prevalent as the crisis moved from the prodromal to acute phase, and information concerning specific remedial behaviors was absent. Implications for government agencies and emergency responders are discussed.

Keywords

issue management,
social networking,
stakeholder

Disciplines

Communication

Publication Date

2015

DOI

DOI: 10.1080/01463373.2015.1012219

Citation Information

Patric R Spence, Kenneth Lachlan, Xialing Lin and Maria Del Greco. "Variability in Twitter content across the stages of a natural disaster: Implications for crisis communication" Communication Quarterly Vol. 63 Iss. 2 (2015) p. 171 - 186
Available at: http://works.bepress.com/patric_spence/52/