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Article
Consumers' reactions to global versus local advertising appeals : a test of culturally incongruent images in China
Journal of Business Research
  • Lianxi ZHOU, Brock University, Canada
  • Shing Chung, Patrick POON, Lingnan University, Hong Kong
  • Haizhong WANG, Sun Yat-Sen University, China
Document Type
Journal article
Publication Date
3-1-2015
Keywords
  • China,
  • Global consumer culture,
  • Marketing communication,
  • Persuasion knowledge
Disciplines
Abstract

This study experimentally examines consumers' reactions to culturally incongruent images in advertising, which are characterized by a mix of global and local cultural elements and symbols featured in product advertisements. Drawing on the persuasion knowledge perspective, the authors argue how advertising image incongruence in the globalized marketing communication context of China may lead to consumers' use of persuasion knowledge (i.e., beliefs about the agent''s persuasive tactics) and result in unfavorable attitudes toward the advertisements. This research contributes to a better understanding of the interplay between global and local consumer cultures in a globalized marketplace.

DOI
10.1016/j.jbusres.2014.09.006
Scopus EID
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84919608830&doi=10.1016%2fj.jbusres.2014.09.006&partnerID=40&md5=aaa6ae6e8cc60be34498df4bae734159
E-ISSN
18737978
Publisher Statement

Copyright © 2014 Elsevier Inc

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Citation Information
Zhou, L., Poon, P., & Wang, H. (2015). Consumers' reactions to global versus local advertising appeals: A test of culturally incongruent images in China. Journal of Business Research, 68(3), 561-568. doi: 10.1016/j.jbusres.2014.09.006