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Article
Advancing Ethical Culture through Transformational Leadership for improved Public Service Delivery: Ugandan perspective
International Journal of Management Academy (2015)
  • Peter Adoko Obicci, Esq.
Abstract
Fundamentally, public services must be of high quality so as to satisfy the wants and needs
of the beneficiaries. But it’s worrisome to discover that in Uganda, public services provided are
of poor quality due to unethical behaviors and wanting leadership. The purpose of this study is
to show that transformational leadership can advance ethical culture to spur provision of quality
services. A review of literature, reports and the media suggests daunting problems of unethical
conducts in service delivery provision. Wanting leadership has been cited as a major contributory
factor. Contextualized through exploration of transformational leadership, this study indicates
advancement of ethical culture through transformational leadership can translate into quality
service delivery. It recommends that government has the task of creating and advancing ethical
culture through transformational leadership. Preliminary though necessitating further extensive
empirical research, the study offers relevant suggestions in improving service delivery by
building ethical culture through transformational leadership.
Keywords
  • Ethical culture; Public leaders; Public servant; Public service; Transformational leadership
Disciplines
Publication Date
Winter December 11, 2015
Citation Information
Peter Adoko Obicci. "Advancing Ethical Culture through Transformational Leadership for improved Public Service Delivery: Ugandan perspective" International Journal of Management Academy Vol. 3 Iss. 3 (2015) p. 27 - 36 ISSN: 2333-2514
Available at: http://works.bepress.com/pa_obicci/11/