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Article
Still Work and/or Fun? Corroboration of the Hedonic and Utilitarian Shopping Value Scale
Journal of Business Research (2020)
  • Karine Picot-Coupey
  • Nina Krey, Rowan University
  • Elodie Hure
  • Claire-Lise Ackermann
Abstract
One of the most applied value scales in research is personal shopping value (PSV) by Babin, Darden, and Griffin (1994). PSV assesses consumers’ shopping experiences along hedonic and utilitarian value. The purpose of this research is the corroboration of the original article and the PSV scale to investigate the impact of the past 25 years on the scale’s dimensionality and item composition. The corroboration mirrors the original store environment, while an extension additionally considers two contemporary shopping environments: online websites and mobile apps. Results across six studies confirm shopping value’s two-dimensional structure of work and fun. However, individual items capturing hedonic and utilitarian value deviate from original PSV scale items in number and nature for current stores, online, and mobile apps environments. Researchers and practitioners should exhibit caution to blindly administer or adapt measures without considering temporal or contextual aspects of the scale that limit its applicability.
Publication Date
March 28, 2020
DOI
10.1016/j.jbusres.2019.12.018
Citation Information
Karine Picot-Coupey, Nina Krey, Elodie Hure and Claire-Lise Ackermann. "Still Work and/or Fun? Corroboration of the Hedonic and Utilitarian Shopping Value Scale" Journal of Business Research (2020)
Available at: http://works.bepress.com/nina-krey/45/