Skip to main content
Article
Brand management in higher education: The University Brand Personality Scale
Journal of Business Research (2016)
  • Philipp A. Rauschnabel, University of Michigan
  • Nina Krey, Rowan University
  • Barry J. Babin, Louisiana Tech University
  • Bjoern S. Ivens, University of Lausanne
Abstract
Many universities leverage symbolic qualities with the potential of creating a brand personality useful in competitive differentiation. Drawing on a series of qualitative and quantitative studies consistent with psychometric scale development procedures, this study develops and validates a six-dimension University Brand Personality Scale (UBPS). The UBPS comprises prestige, sincerity, appeal, lively, conscientiousness, and cosmopolitan dimensions. Results suggest that the scale strongly relates to brand love, positive word-of-mouth, and students' intention to support their university as alumni. Theoretical implications and recommendations for university managers follow from study results.
Disciplines
Publication Date
January 8, 2016
DOI
10.1016/j.jbusres.2016.01.023
Citation Information
Philipp A. Rauschnabel, Nina Krey, Barry J. Babin and Bjoern S. Ivens. "Brand management in higher education: The University Brand Personality Scale" Journal of Business Research Vol. 69 Iss. 8 (2016) p. 3077 - 3086
Available at: http://works.bepress.com/nina-krey/15/