"Proactive Chat Reference: Getting in the Users' Space" by Nevin J Mayer

Selected Works of Nevin J Mayer

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Proactive Chat Reference: Getting in the Users' Space

College & Research Libraries News (2014)

Nevin J Mayer, John Carroll University
Jie Zhang, John Carroll University

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Disciplines

Library and Information Science

Publication Date

April, 2014

Citation Information

Nevin J Mayer and Jie Zhang. "Proactive Chat Reference: Getting in the Users' Space" College & Research Libraries News Vol. 75 Iss. 4 (2014)
Available at: http://works.bepress.com/nevin_mayer/4/