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Article
Personality, Emotion and Judgment in Virtual Environments: A Theoretical Framework
Journal of Electronic Commerce in Organizations
  • Steven A. Murphy, Carleton University
  • Michael J. Hine, Carleton University
  • Nathaniel C. Lupton, University of Western Ontario
  • John M. Zelenski, Carleton University
Document Type
Article
Publication Date
1-1-2009
DOI
10.4018/jeco.2009070102
Keywords
  • Communication,
  • Emotion,
  • Judgment,
  • Personality,
  • Virtual
Abstract

As organizations become increasingly reliant on distributive technologies, the processes that underpin the effective functioning of employees in virtual environments require systematic examination. This article provides a theoretical framework for studying personality, emotion and judgment in virtual environments. The communication media characteristics, social context, and individual traits and states are presented to portray the dynamic nature of judgment formation in a virtual environment. We argue that media characteristics, combined with personality, motivation and emergent social contexts serve to shape emotions and resultant judgments. By integrating the Information Systems (IS) and Organizational Behavior/Psychology literatures, we chart a course for research examining personality, emotion and judgments, with implications for any distributed organization.

Comments

This is the Version of Record, and has been reposted here with the permission of IGI Global, under their Fair Use Policy.

Citation Information
Steven A. Murphy, Michael J. Hine, Nathaniel C. Lupton and John M. Zelenski. "Personality, Emotion and Judgment in Virtual Environments: A Theoretical Framework" Journal of Electronic Commerce in Organizations Vol. 7 Iss. 3 (2009) p. 21 - 43
Available at: http://works.bepress.com/nathaniel-lupton/14/