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Presentation
Delivering E-government Services through Innovative Partnerships: Public Libraries, Government Agencies, and Community Organizations
Proceedings of the 13th Annual International Conference on Digital Government Research
  • John C. Bertot, University of Maryland
  • Paul T. Jaeger, University of Maryland
  • Ursula Gorham, University of Maryland
  • Natalie N. Greene, University of Maryland
  • Ruth Lincoln, University of Maryland
Document Type
Conference Proceeding
Publication Date
6-1-2012
Keywords
  • E-government,
  • Libraries,
  • Service Roles,
  • Community Anchors
Digital Object Identifier (DOI)
https://doi.org/10.1145/2307729.2307750
Abstract

Due to an increasing reliance on public libraries to deliver government services online, coupled with decreasing funding for public services, many public libraries have begun to collaborate with local government agencies and community organizations to provide vital services to their communities. Drawing upon findings made through an extensive literature review, site visits at a number of public libraries across the country, and interviews with state library staff, government officials, and community organization leaders, this paper highlights the e-government service roles of public libraries, the innovative partnerships between community groups, government agencies, and public libraries in the realm of e-government, and the impacts of these services and partnerships on communities.

Citation / Publisher Attribution

Proceedings of the 13th Annual International Conference on Digital Government Research, p. 126-134

Citation Information
John C. Bertot, Paul T. Jaeger, Ursula Gorham, Natalie N. Greene, et al.. "Delivering E-government Services through Innovative Partnerships: Public Libraries, Government Agencies, and Community Organizations" Proceedings of the 13th Annual International Conference on Digital Government Research (2012) p. 126 - 134
Available at: http://works.bepress.com/natalie-greenetaylor/14/