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A comparison of the stress–strain process for business owners and nonowners: Differences in job demands, emotional exhaustion, satisfaction, and social support
Journal of Occupational Health Psychology (2000)
  • Nancy Da Silva, San Jose State University
  • L. E Tetrick, University of Houston
  • K. J Slack, University of Houston
  • R. R Sinclair, University of Houston
Abstract

One hundred sixty licensed morticians were surveyed to examine differences among business owners, managers, and employees on the relations proposed by G. F. Koeske and R. D. Koeske's (1993) stressor-strain-outcome model. Forty-eight percent of the morticians were owners, 16% were managers, and 36% were employees. Owners had less social support from work-related sources and perceived lower levels of role ambiguity and role conflict, less emotional exhaustion, and higher levels of job satisfaction and professional satisfaction than did nonowners. Social support from work-related sources and ownership each moderated the relationship between emotional exhaustion and job satisfaction but not between emotional exhaustion and professional satisfaction. Emotional exhaustion partially mediated the effect of stressors on job satisfaction and professional satisfaction. (PsycINFO Database Record (c) 2012 APA, all rights reserved)

Publication Date
2000
Publisher Statement
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Citation Information
Nancy Da Silva, L. E Tetrick, K. J Slack and R. R Sinclair. "A comparison of the stress–strain process for business owners and nonowners: Differences in job demands, emotional exhaustion, satisfaction, and social support" Journal of Occupational Health Psychology Vol. 5 Iss. 4 (2000)
Available at: http://works.bepress.com/nancy_dasilva/7/