Book Review, Virtual Reference Service from Competencies to Assessment.Trends in Information Management. (2009)
AbstractVirtual reference has grown from a topic of largely theoretical conversation to a very real and increasingly basic library service. Libraries have a growing number of options for providing virtual reference services viz building a platform from scratch, using a specialized software package, or adopting a general tool such as instant messaging (IM).Constant innovation and improvement, key for the continuation of any field, are especially true for virtual reference.
- Book Review
Citation InformationNadim Akhtar Khan. "Book Review, Virtual Reference Service from Competencies to Assessment." Trends in Information Management. Vol. 5 Iss. 2 (2009)
Available at: http://works.bepress.com/nadim_khan/14/