So you want your library's Web presence to be more user-focused? Your users will love you, but convincing your coworkers might not be as easy. James Dalton, the scrappy bouncer played by Patrick Swayze in ...

Library websites stink. They are difficult to use and create tension between us and our patrons. This is a talk about library websites, but it's really a talk about people. It's a talk about our ...

This is a talk about library websites, but it's really a talk about people. It's a talk about our library patrons, a talk about us, what's wrong with the way we're doing things, how and ...

Your library website is frustrating your users and sending them into the warm embrace of Google. Why? Because it’s not made for them, it’s made for librarians. As librarians, instead of adapting our websites to ...