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Adaptation of the patient feedback survey at a community treatment setting
Psychiatry Publications and Presentations
  • Monika E. Kolodziej, University of Massachusetts Medical School
  • Patrice M. Muchowski, University of Massachusetts Medical School
  • Nayla R. Hamdi, National Institute on Drug Abuse Clinical Trials Network
  • Paula Morrissette, AdCare Hospital
  • Alicen J. McGowan, Adcare Hospital
  • Roger D. Weiss, Harvard Medical School
UMMS Affiliation
Department of Psychiatry
Publication Date
Document Type
Ambulatory Care; *Community Mental Health Services; Female; Health Care Surveys; Humans; Male; Outcome and Process Assessment (Health Care); *Patient Preference; Psychotherapy, Group; Quality Assurance, Health Care; Research Design; Residential Treatment; Self-Help Groups; *Substance-Related Disorders; Therapeutic Community
The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of variance showed score variability in relation to type and length of treatment. Moreover, respondents who reported any use of marijuana, cravings for substances, or mutual-support group attendance (ie, Alcoholics Anonymous or Narcotics Anonymous) had lower feedback scores than respondents without these experiences. We highlight the importance of investigating treatment evaluations in the context of other recovery experiences.
DOI of Published Version
Am J Addict. 2012 Jan-Feb;21(1):63-71. doi: 10.1111/j.1521-0391.2011.00197.x. Link to article on publisher's site
Related Resources
Link to Article in PubMed
PubMed ID
Citation Information
Monika E. Kolodziej, Patrice M. Muchowski, Nayla R. Hamdi, Paula Morrissette, et al.. "Adaptation of the patient feedback survey at a community treatment setting" Vol. 21 Iss. 1 (2012) ISSN: 1055-0496 (Linking)
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