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Article
Smart Guest Virtual Assistant with Automatic Guest Registration
Lecture Notes in Networks and Systems
  • Mohammed Hussain, Zayed University
  • Abdullah Hussein, University of Sharjah
  • Mohamed Basel AlMourad, Zayed University
Document Type
Conference Proceeding
Publication Date
1-1-2021
Abstract

Virtual assistants are a key component of smart devices and spaces. Such assistants help users access information and accomplish tasks. In this paper, a smart virtual assistant is presented. The goal of the assistant is to identify guests arriving at organizations, converse with the guests and respond to their inquiries. The assistant makes use of face recognition to identify guests and natural language understanding to interact with them. The novelty in the presented smart assistant comes from the automatic registration of guests. Once the organization invites a guest, the assistant is copied in the email. From the invitation email, the assistant applies natural language understanding to extract guest names and affiliations. Such information is then used to acquire an image for each guest from the Internet. The paper describes a working prototype of the smart virtual assistant, which was successfully tested against a set of real invitation emails used by the authors’ institutions.

ISBN
9783030668396
Publisher
Springer International Publishing
Disciplines
Keywords
  • Chatbots,
  • Face recognition,
  • Natural language understanding,
  • Virtual assistant
Scopus ID
85102648944
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1007/978-3-030-66840-2_11
Citation Information
Mohammed Hussain, Abdullah Hussein and Mohamed Basel AlMourad. "Smart Guest Virtual Assistant with Automatic Guest Registration" Lecture Notes in Networks and Systems Vol. 183 (2021) p. 138 - 146 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/2367-3370" target="_blank">2367-3370</a>
Available at: http://works.bepress.com/mohammed-hussain/6/