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#Doesthatreallywork? Transforming the Traditional, Rethinking, Letting Go
  • Michelle Jacobs-Lustig
  • Sally Bryant, Pepperdine University
After a critical examination of the "traditional," Pepperdine University Libraries has made many dramatic, yet cost effective changes in Fall 2011. We have adopted an attitude of perpetual Beta for products and library services. We learned that sometimes it is not just out with the old, but out with the too new. At Pepperdine we completely redesigned our roles for our student workers to include learning outcomes and better customer service, we even had them work on LibGuides. We consolidated staff by merging our circulation and reference desk, creating the new iPoint (Get all of your library needs met in one place!) Moved toward a system of Data Driven Service by improving our statistics with innovative, inexpensive products . Of course, we ran into some hiccups along the way! We discuss our methodology and how we can up with cost effective, easy to implement ideas .
  • instructional design,
  • student workers,
  • library improvements,
  • budget,
  • creative,
  • ipoint,
  • reference,
  • research,
  • university,
  • college,
  • library,
  • librarian,
  • library staff
Publication Date
Spring April, 2012
Citation Information
Michelle Jacobs-Lustig and Sally Bryant. "#Doesthatreallywork? Transforming the Traditional, Rethinking, Letting Go" (2012)
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