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Article
The Impact of Internal Communications and Collaboration Between Operations and Marketing on New Service Development
Journal of Services Research (2011)
  • Ming Zhou, San José State University
  • Minhong Lee
  • Changho Kim
Publication Date
2011
Citation Information
Ming Zhou, Minhong Lee and Changho Kim. "The Impact of Internal Communications and Collaboration Between Operations and Marketing on New Service Development" Journal of Services Research Vol. Apr-Sep (2011)
Available at: http://works.bepress.com/ming_zhou/34/